To Be a Great Leader, You Have to Learn How to Delegate Well

One of the most difficult transitions for leaders to make is the shift from doing to leading. As a new manager you can get away with holding on to work. Peers and bosses may even admire your willingness to keep “rolling up your sleeves” to execute tactical assignments. But as your responsibilities become more complex, the difference between an effective leader and a super-sized individual contributor with a leader’s title […]


The Key to Campbell Soup’s Turnaround? Civility

Based on our combined experience and research – Doug as the former CEO of Campbell Soup Company and Christine as professor who has researched leadership for 20 years – we’ve observed that the best way to truly win the hearts and minds of people, and generate huge returns for your organization and its stakeholders, is by leading with civility. This means spending a considerable amount of effort acknowledging people’s contributions, listening better, […]



Responding to Feedback You Disagree With

Maybe it’s your performance review. Or a 360-degree feedback report. Or (unsolicited) advice from a colleague. Maybe you got a dressing-down from an angry client. Or overheard the nickname your team has for you. Whatever it was, it was wrong. Off-base. Unfair. They don’t understand the situation. They don’t even really know what you do. And besides, their advice wouldn’t even work. Responding to Feedback You Disagree With  


The Dark Side of Resilience

Resilience, defined as the psychological capacity to adapt to stressful circumstances and to bounce back from adverse events, is a highly sought-after personality trait in the modern workplace. As Sheryl Sandberg and Adam Grant argue in their recent book, we can think of resilience as a sort of muscle that contracts during good times and expands during bad times. The Dark Side of Resilience


The Real Leadership Lessons of Steve Jobs

His saga is the entrepreneurial creation myth writ large: Steve Jobs cofounded Apple in his parents’ garage in 1976, was ousted in 1985, returned to rescue it from near bankruptcy in 1997, and by the time he died, in October 2011, had built it into the world’s most valuable company. Along the way he helped to transform seven industries: personal computing, animated movies, music, phones, tablet computing, retail stores, and […]


Amazon, Whole Foods, and the Future of the (Old) New Economy

I heard the news today, oh boy — Amazon is buying Whole Foods Market in a deal worth nearly $14 billion. The combination of these iconic companies, both of which have come of age in the last two decades, raises obvious questions. Does the transaction reflect how hard it’s been for Whole Foods to keep Wall Street satisfied with its growth and profits? (It does.) Does the deal underscore just how […]



The CEO’s role in leading transformation

In today’s business environment, companies cannot settle for incremental improvement; they must periodically undergo performance transformations to get, and stay, on top. But in the volumes of pages on how to go about implementing a transformation, surprisingly little addresses the role of one important person. What exactly should the CEO be doing, and how different is this role from that of the executive team or the initiative’s sponsors? The CEO’s […]


Video: Vida, libertad y conciencia. Fredy Kofman

Fredy Koffman ha escrito muchos libros, dado conferencias por todo el mundo, ha sido profesor en las mejores universidades de Estados Unidos y en este vídeo nos viene a decir algo muy sencillo: somos responsables, somos capaces de cambiar nuestra vida, tenemos la habilidad de responder, respons(h)abilidad ante lo que nos sucede. Vida, libertad y conciencia. Fredy Kofman