If Your Team Agrees on Everything, Working Together Is Pointless

Collaboration is crumpling under the weight of our expectations. What should be a messy back-and-forth process far too often falls victim to our desire to keep things harmonious and efficient. Collaboration’s promise of greater innovation and better risk mitigation can go unfulfilled because of cultural norms that say everyone should be in agreement, be supportive, and smile all the time. The common version of collaboration is desperately in need of a […]

 

Essentialism: The Disciplined Pursuit of Less

Have you ever found yourself stretched too thin? Do you sometimes feel overworked and underutilized? Do you feel motion sickness instead of momentum? Does your day sometimes get hijacked by someone else’s agenda? Have you ever said “yes” simply to please and then resented it? If you answered yes to any of these, the way out is the Way of the Essentialist.   Essentialism: The Disciplined Pursuit of Less

 

Sparking creativity in teams: An executive’s guide

Although creativity is often considered a trait of the privileged few, any individual or team can become more creative—better able to generate the breakthroughs that stimulate growth and performance. In fact, our experience with hundreds of corporate teams, ranging from experienced C-level executives to entry-level customer service reps, suggests that companies can use relatively simple techniques to boost the creative output of employees at any level. Sparking creativity in teams: […]

 

The Most (and Least) Empathetic Companies, 2016

Empathy has never been in more explicit demand from corporate leaders — particularly after a divisive U.S. presidential election and amid continued economic uncertainty around the globe. As the newly released 2016 Empathy Index demonstrates, empathy, which is about understanding our emotional impact on others and making change as a result, is more important to a successful business than it has ever been, correlating to growth, productivity, and earnings per employee. The Most […]

 

 

The Art of Silence: How the use of silence can make you powerful and charismatic

When I was a resident I was given the opportunity to participate in a series of seminars designed to improve my teaching skills. In one discussion group the discussion leader asked us a question to which no one had an immediate answer. So he waited. And waited. And waited. Finally, one of my colleagues offered an answer that happened to be incorrect but which then sparked a lively discussion we […]

 

Why Visionary CEOs Never Have Visionary Successors

Microsoft entered the 21st century as the dominant software provider for anyone who interacted with a computing device. Sixteen years later, that dominance is looking threadbare. The reason is failed leadership, and Apple – currently the dominant tech firm for the mobile era – is at risk of making the same mistakes. Why Visionary CEOs Never Have Visionary Successors

 

Let Your Workers Rebel

Throughout our careers, we are taught to conform — to the status quo, to the opinions and behaviors of others, and to information that supports our views. The pressure only grows as we climb the organizational ladder. By the time we reach high-level positions, conformity has been so hammered into us that we perpetuate it in our enterprises. In a recent survey I conducted of more than 2,000 employees across […]

 

Organizations Can’t Change If Leaders Can’t Change with Them

When it comes to organizational change, failure continues to be more common than success. In a survey of nearly 3,000 executives about the success of their enterprise transformation efforts, McKinsey discovered the failure rate to be higher than 60%, while Harvard Business Review conducted a study that suggested more than 70% of transformation efforts fail.   Organizations Can’t Change If Leaders Can’t Change with Them

 

Required Reading...Reorganization without tears

A corporate reorganization doesn’t have to create chaos. But many do when there is no clear plan for communicating with employees and other stakeholders early, often, and over an extended period. Reorganization without tears