It’s inevitable. You’re going to have conflicts at work. Most of the time they are minor issues – differences of opinion, low stakes disagreements, and misunderstandings. But there are times when the conflicts are significant. It may be that there is a lot at stake. It may be that the person you’re dealing with is someone you have had difficulties with in the past. It may be that you have strong opinions about the issue, the person, or the “right” solution.
