I think it’s something we all have in common. There are simply some conversations we don’t want to or don’t know how to have, and so we either avoid the conversations (or the person/people we should be having the conversations with), plunge into the conversations recklessly, or carefully think through exactly what we need to say (and end up watching our words so carefully that we often don’t get our point across)

Why tough conversations are so tough to have – and what to do about it


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